Autonomous Voice Engine

AI Agent for Voice Calling

A state-of-the-art virtual calling representative that makes/receives phone calls, answers complex questions, qualifies leads, books client appointments, and orchestrates seamless human handovers.

Ready · Select agent & start call

Select an AI agent above, then click Start Call

The agent will speak and listen to your answers in real-time

WebRTC AudioSpeech SynthesisSpeech RecognitionPipecat Pipeline

SIP Trunk Status

Delivering Calls

AI LLM Model Router

Active Model/Voice

CRM Sync Status

Firebase Realtime Sync

Live Playground

2. Sandbox Voice Call Simulator

Experience the voice agent in real-time. Start a mock call simulation to watch how speech intent matches criteria.

9:41
5G

Virtual Call Handler

Choose an AI agent configuration below to start a voice call simulation.

Live Call State & Qualifications

Name Captured

Agent identifies caller and confirms pronunciation

Missing

Contact Details

Verifies mobile/callback parameters

Missing

Budget Confirmed

Matches pricing expectations to service tiers

Missing

Use Case / Issue Qualified

Assesses scope alignment

Missing

Calendar Integration

Appointment Booking Status

AVAILABLE

Human Handoff Bridge

Live Agent Bridge Status

OFFLINE

Agent Orchestrator

3. Agent Persona & Script Configuration

Tailor the tone of the voice assistant. Set the prompt guidelines and verify output responses instantly.

Configure Agent Persona

Quick Templates

Simulated Call Scripts

Live Telemetry

4. Live Telemetry & Call Performance Metrics

Monitor real-time voice call performance, connection statistics, and live SIP call logger streams.

Live Agent Telemetry

Total Calls
145▲ 12% last 30d
Success Rate
24.1%Appointment Booked
Appointments Booked
35Handled automatically
Warm Handovers
13Transferred to human

Weekly Inbound/Outbound Call Volume

Inbound
Outbound
MonTueWedThuFriSatSun

SIP Live Logger

Inbound Call3m 42s ago
Completed
Client requested high efficiency solar layout. Fully qualified. Booked consultation for Thursday 2:00 PM.
Evelyn Gray+1 (555) 0192
Outbound Call22 min ago
Transferred
Client requested complex clarifications on 25-yr financing integration. Call was routed to Sales Manager.
David Jenkins+1 (555) 0148
Inbound CallActive
Ringing
Connecting active SIP trunk stream... Waiting for LLM output.
Unknown Mobile+1 (555) 0103

Capabilities Map

5. Voice Engine Core Capabilities Deep-Dive

Our operational features are designed from scratch to deliver human-like, dependable telephone automation.

Makes & Receives Calls

Handles inbound reception calls or initiates outbound campaigns automatically with real-time connection.

Key Features

Inbound routing
Outbound campaign lists
Auto-retry on no-answer
Double ring triggers

Answers Complex Questions

Equipped with advanced knowledge base grounding. Responds accurately to customer queries regarding pricing, service options, and company policies.

Key Features

Knowledge base retrieval
PDF/URL document parsing
Context-aware routing
Dynamic script pacing

Qualifies Leads Real-Time

Politely interviews customers during the conversation to collect and document key lead details including budget capacity, timeframe, and specific needs.

Key Features

CRM integration
Custom fields mapping
Off-hours capture buffering
Audio sentiment tracking

Books Appointments

Integrates with external calendars to suggest available slots, coordinates with the client to select a time, and writes events directly to team calendars.

Key Features

Google / Outlook Sync
Automated email confirmations
Conflict resolution engine
Instant calendar reservation

Transfers to Humans

For complex queries, the call is transferred dynamically to specific desk phones or sales queues. Forwarding is fully qualified, or if they demand to speak to a Manager.

Key Features

Warm transfer protocols
SIP queue integration
Context transmission dashboard
Dual forwarding fail-safes
Voice Calling Knowledge Base

Frequently Asked Questions

Answers for teams automating phone coverage, call routing, and appointment scheduling with an AI voice agent.

AgentMax uses Twilio Programmable Voice. You need a Twilio account and phone number to get started.